At Banner House Support Services Ltd, we’re proud to be registered and regulated by the Care Quality Commission (CQC) — the independent regulator for health and social care services in England.

Being CQC-regulated means that the care we provide meets nationally recognised standards for safety, effectiveness, compassion, and quality.

What Does CQC Regulation Mean for You?

  • When you or your loved one receives care from a CQC-registered provider, you can have full confidence that:
  • Staff are trained, qualified, and supported to deliver safe, person-centred care.
  • The service follows strict safeguarding and governance procedures.
  • Regular inspections ensure continuous improvement and accountability.
  • Feedback from service users and families is valued and used to make real changes.

At Banner House, we go beyond compliance — our team continually reviews and strengthens our care practices to ensure that we not only meet but exceed CQC expectations.