We don’t support people to just live — we support them to thrive.
Support You Can Trust
Welcome to Banner House Support Services Ltd, a CQC-registered provider of high-quality Domiciliary Care, Supported Living and Supported Accommodation services in Dartford, Kent.
We empower individuals to live safely, confidently, and independently — whether they are adults with learning disabilities, autism, or complex needs, or young people aged 16–17 preparing for independent living.
Our compassionate and highly trained staff deliver person-centred care that promotes choice, wellbeing, and community inclusion.
Supported Living
We provide flexible, person-centred supported living that allow individuals to live in their own homes or shared accommodation while receiving tailored support from our dedicated team.
Supported Accommodation
Our supported accommodation homes are staffed by trained professionals who provide 24/7 guidance, emotional support, and practical help.
Domiciliary Care
Compassionate homecare tailored to each person’s unique needs, preferences, and routines. Our trained staff offer flexible support.
Supported Accommodation
Nurturing and structured home environment for young people aged 16–17 years.
Support With Care
Why choose us
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Person-Centred Care and Positive Behavioural Support
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24-Hour Support Staff and On-Call Service
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Comfortable, Modern, and Safe Accommodation
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Specialist Support for Learning Disabilities and Autism
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CQC Registered
Supported Living
Our Homes
Learn about us
Safe, Modern, and Community-Focused Homes
Our services are based in Dartford, Kent, with easy access to local shops, parks, transport links, and healthcare facilities.
Each Banner House Home is designed to offer comfort, safety, and accessibility — enabling individuals to live as independently as possible in a community setting.
Our homes are designed to feel like real homes — safe, welcoming, and full of opportunities to grow.
Our care philosophy is built on Empowerment, Partnership, and Quality. We believe that every person deserves to live in a safe, comfortable, and inclusive environment that encourages independence and self-worth.
Empowerment: We support individuals to make choices, develop life skills, and take control of their personal journey.
Partnership: We work collaboratively with families, professionals, and local authorities to ensure joined-up, consistent care across every home.
Quality: All our homes operate under the highest care standards, guided by Positive Behavioural Support (PBS) principles and NICE best-practice guidelines, ensuring safety, respect, and meaningful outcomes.
Our homes are places where individuals are supported to live, learn, and thrive.
Our homes are thoughtfully designed and managed to provide safe, nurturing spaces that promote growth, confidence, and stability.
Every individual receives tailored support that reflects their unique goals and needs.
We offer:
- Safe, comfortable living environments designed to encourage independence while ensuring security and privacy.
- Skilled, trauma-informed staff teams who provide round-the-clock emotional and practical support.
- Life skills coaching covering budgeting, self-care, and household management.
- Access to education, training, and employment pathways that promote personal development and empowerment.
- Health and well-being support through partnerships with healthcare professionals and community services.
- Community integration to help individuals build social connections and participate in meaningful local activities.
We combine structure with flexibility — giving each person the stability they need and the freedom to grow.
At Banner House, we deliver care that is collaborative, transparent, and outcome-focused. Our support is guided by each person’s aspirations, ensuring that every service user feels valued, involved, and respected.
Our process includes:
- Comprehensive Assessment – We begin with a detailed assessment of each person’s strengths, needs, and goals.
- Personalised Support Planning – Working together with the individual, their family, and professionals, we create a tailored plan that focuses on empowerment and independence.
- Consistent, Compassionate Support – Our staff provide ongoing care, encouragement, and supervision, ensuring stability and safety at all times.
- Regular Reviews and Feedback – We continuously monitor progress and adjust support as needs evolve, ensuring that every individual continues to move forward positively.
What People Say
Testimonials
I cannot thank you enough for your understanding and support through some difficult times. I would highly recommend your company to anyone. Your company has made our life easier.
I was visiting a number of assisted living facilities last month, and was really impressed by the knowledge of this one. They have nurses on staff in addition to normal caregivers.
The team of professional caretakers have helped us to improve many aspects of our life, social life included. The personal assistant works hard and knows what they are doing. Thank you.
